Main Menu
Main Menu
Search
Close this search box.

Debt Collection Process

Fast turnaround on debt collection and reconciliation

Collection Process

  1. Issue notification to the debtor: This informs them that their account has been handed over for debt collection. This notification is sent out via registered mail, email and an SMS campaign. This notification also advises the client of the amount owing.
  2. Make use of various investigatory processes in order to understand all economic activities involving the debtor.
  3. Allocate the case to our call centre to start engaging with the debtor. Our call centre makes use of calls, SMS’s, letters, emails, payment arrangements, queries, meetings, and tracing.

Our Fees

Our fees are structured upon the relevant tariff, however are negotiable and are performance related.

Contact Us

Our Solutions and Services

Debt Collection
We take over and handle the full process of commercial debt collection & recovery. This reduces our client’s in-house fixed costs and replaces them with a cost-effective service provided by experts.
> More
Collection Process
01.Issue a notification to the debtor: This informs them that their account has been handed over for debt collection. This notification is sent out via registered mail, email and an SMS campaign. This notification also advises the client of the amount owing.

02.Make use of various investigatory processes in order to understand all economic activities involving the debtor.
> More
Tracing and Listing
Our specialised staff are capable of performing full tracing searches and checks through our association with Compuscan.When our team take over a debtor list, they do their utmost to collect funds as quickly as possible. They use a number of methods including:

01.Computer programmes tracking correspondence with customers.

02.Telephone calls and recordings.
> More
Data Cleansing
Hahn Collections provides data cleansing services. This involved taking old, out-dated information on debtors or clients and returning only the most current information. This enables clients to finally get hold of debtors they may have given-up on.
> More
Technology and Reporting
Hahn Collections Pty (Ltd) produces reports according to our client’s requirements including:

01.Monthly reports with a detailed breakdown of cases, including the number of interactions such as: letters sent, calls made, meetings held, traces done, payments received employment status etc.

02.New or existing addresses to be handed over with the source of this information.

03.Reports indicating the amounts handed over or any changes to the account: debits; credits; payments/deposits.
> More
Previous slide
Next slide

Call Centre

Our well trained, qualified and friendly call centre agents are ready and able to efficiently recover debt, using the advanced debt recovery and telephone systems.

  • Operating Hours: Mon - Fri 07H00 - 17H00
  • Operating Hours: Sat 07H00 - 13H00

All enquiries can be sent to the office manager at

Looking for effective debt collection services for your Company?

Contact us today for a free consultation or more information.

Contact Us
hahn collections logo

We are one of the leading established debt collectors in this industry.

Head Office: Building 3, Beaulieu Office Park, East Corner of Papenfus & Stallion Road, Midrand, 1685

Pretoria Office: 218 Richard Street, Hatfield, 0083

Cape Town Office: 35 Brickfield Road, Woodstock, 7925

 

BEE Status

Level 2

Sitemap

Our Services

Office Hours

Copyright © 2024 Hahn Collections All Rights Reserved
Scroll to Top

This website uses cookies to ensure you get the best experience on our website.

Accept
Decline

Fast turnaround on debt collection and reconciliation.

Our Solutions and Services

Call Centre

  • Operating Hours: Mon - Fri 07H00 - 17H00
  • Operating Hours: Sat 07H00 - 13H00

All enquiries can be sent to the office manager at